Introduction:

The following “Privacy Policy” discloses the information practices followed by Great Lakes Western, Inc. with respect to its public website, including the type of information that we gather, the way we use information internally and our policy regarding sharing information with others. We have implemented these practices for Great Lakes Western, Inc. Home Page (www.glwi.com) and its dependent pages. We have instructed our webmaster to include information regarding these privacy practices on each location on Great Lakes Western, Inc. website where personal information is collected. We encourage you to read this Privacy Policy.

Collection and Use Of Personal Information:

Personal information means any information that is related to an identified person, or that may be used to identify an individual, including: first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other personal information necessary or useful to provide a product or service that you have requested. Personal information is collected for HR, event registration and credit card information.

Domain Name and IP Address:

We collect the domain names and IP addresses of our visitors for statistical purposes, in order to measure use of our website, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. We may also aggregate information relating to our visitors' traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers. You may visit our website anonymously if you wish, by using appropriate software or web services available from or through third parties.

Log Files:

We maintain a log file of all actions that are initiated or facilitated using our website, to capture, record and store data concerning the transaction. Access to this data is restricted to those who administer our network and public website.

E-mail Address:

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail. We collect e-mail addresses that are volunteered by the visitor, from e-mail messages addressed to our company or its employees, or through visitor participation in surveys and site registrations. We use the e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. Additionally, we use the email addresses to notify visitors about recent updates to our website, to provide product or service news notifications or newsletters, and to confirm registrations or reserved seating at seminars and conferences. We also use the e-mail addresses to process orders for products, services, brochures and other written materials. You may opt-out of receiving the promotional or marketing e-mails at any time by (1) notifying us at the address specified at the bottom of any unwanted e-mail, (2) specifying your preference at the time of application or (3) changing your e-mail preferences in any user profile that you may have created. These opt-out procedures will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor's user profile) or for e-mails that confirm a visitor's status as a registered user of Great Lakes Western, Inc. website.

Other Personal Information:

We may use a mailing address or phone number that a visitor provides for a variety of reasons. We may send periodic mailings to visitors or make telephone calls to inform our visitors who have provided a mailing address or telephone number of new products, services or events. Your mailing address and telephone number may also be used to contact you about orders placed on-line, as a reminder about events for which you have registered, or to provide information that you have requested.

Personal Information Released To Outside Parties:

Any information that you provide to us will be used for our purposes only. Except as specified in this Privacy Policy, your information will not be shared with individuals outside the employ of Great Lakes Western, Inc., or with other companies. In some instances we may provide your name and delivery address to third parties that we use for delivering specific products or services to you (such as support services, shipping or direct mail organizations). In such cases, your name and delivery address is not retained by these third parties. As a good corporate citizen, Great Lakes Western, Inc. complies with applicable law and legal obligations to respond to governmental, law enforcement and court requests for personal information and other information and data about our visitors and their transactions. Great Lakes Western, Inc. may access and use your personal information and other information or data in the event of a dispute or in response to legal process, law enforcement inquiries or abuse of our website.

Cookies:

A cookie is an element of data that a website can send to your browser, which may then be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Great Lakes Western, Inc. only uses session cookies. These cookies are used when you type your login information during your visit to our site. This information is encrypted and stored in a cookie during that session. The cookie is deleted from the visitor's computer when the visitor logs out or closes his or her browser. We do not link the information we store in cookies to any personally identifiable information you submit while on our site

Security:

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. For seminar registrations, our forms are sent through a server protected by a firewall. Additionally, we use industry-standard-encryption to enhance the security of data transmissions. If there is ever a time when we will need to transfer or receive particularly sensitive information we will notify you in an appropriate fashion.

Updating Your Personal Profile:
Data Forwarding:

We maintain your personal information on servers and computers located in the United States and operated under our direct supervision and control. If you request information from us which best falls under the expertise of a foreign office, we may forward your contact information to that office so that office may respond to your request directly. Otherwise, we do not forward your personal information outside the United States.

Data Quality:

We will take reasonable steps to insure that all data collected is accurate, complete and timely for the purposes for which they are to be used. In order to maintain an accurate database, we may supplement any of the information above with information you have provided to us by other means or channels such as sales representatives. We urge you to check your profile regularly to insure that such information is accurate, complete and timely. Your email address and other contact information is added to our general customer database so we may periodically contact with new product and promotion information.

Children's Privacy:

We do not structure our website to attract children. Accordingly, we do not knowingly collect personal information from anyone who is 13 years of age or younger.

Third Party Sites:

Great Lakes Western, Inc. website may contain links to other sites. When you click on one of these links you are being transferred to a website operated by someone other than Great Lakes Western, Inc., and the operator of that website may have a different privacy policy. Great Lakes Western, Inc. does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of these operators. When you are on our site, please be aware that we have links to other sites that may have the look and feel of our site. Be aware that you are on a site that is actually controlled by our third party hosting service provider.

Service Providers:

Great Lakes Western, Inc. abides by the EU Safe Harbor framework as set forth by the Department of Commerce regarding collection, use, and retention of data from the European Union.

Testimonials:

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

Future Changes:

By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy. Great Lakes Western, Inc. may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page for thirty (30) calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database should you so desire. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Oversight And Questions:

We welcome comments and questions on this Privacy Policy. As stated above, we are dedicated to protecting your privacy, and we will make every reasonable effort to keep your information secure.